Our cookware is crafted from medical-/food-grade 316/304 stainless steel, multi-ply clad steel (5-ply+), high-purity cast iron, and aerospace-grade aluminum alloy. Coatings use certified Swiss/German/Korean non-stick technology or coating-free physical non-stick. All materials meet FDA/SGS/LFGB standards and offer even heating, strong heat retention, durability, and safe performance.

Universal Series: Compatible with induction, gas, electric, ceramic, and halogen cooktops (induction requires magnetic base). Special Series (e.g., enamel cast iron): Oven-safe up to 500°F. Refer to each product page or bottom markings for details.

24cm Fry Pan: Ideal for 1–2 people. 32cm Wok: Suitable for 3–5 people. Full size charts are available under “Product Specifications” on each product page.

Stainless steel series is slightly heavier for better heat retention. Titanium/aluminum alloy series is lightweight and easy to handle. Visit the “Specifications” section for exact weight details.

We offer regular sales and seasonal promotions. New users receive welcome coupons. Subscribe to our newsletter or follow us on social media for updates. Free shipping on orders over $59.

We ship worldwide. Dispatch in 1–2 business days. Standard delivery: 5–7 business days; VIP express: 2–5 business days (varies by region). Free shipping on orders over $59; otherwise $6 flat rate.

Log in → “My Orders” → Select order → “Track Shipment.” Tracking number is also sent via email/SMS after dispatch.

Non-stick: Wash, dry, apply thin oil layer—no complex seasoning needed. Stainless steel: Ready after washing; for best results, use the “hot pan, cool oil” method.

Use soft sponge; avoid abrasive scrubbers. Dry immediately after washing. Non-stick: Let cool before cleaning. Stainless steel: Use citric acid or stainless-steel cleaner for tough stains.

Temperature control is key. Use the “hot pan, cool oil” method: Preheat 1–2 min → water drop test → lower heat → add oil → add ingredients. This minimizes sticking.

We offer 7-day no-reason returns and 15-day quality exchanges. Submit request via “My Orders” or contact customer service. Items must be unused with full packaging. For quality issues, send photos — we cover return shipping.

Cookware body: 1 year. Non-stick coating: 1 year (under proper use). Warranty excludes misuse, drops, overheating, or improper cleaning.

Yes! We offer original replacement parts such as lids and handles. Visit our “Parts & Accessories Center” or contact customer service for assistance.